Tropical Storm Helene Private Road and Bridge Program

The North Carolina Private Road and Bridge Program (NC-PRB) was established to assist property owners across western North Carolina with damages from Helene. In accordance with The Disaster Recovery Act of 2025 - Part I, NC-PRB will prioritize repairs to private roads or bridges that:

  • Are the sole access for emergency services to residential properties occupied by the property owner for over six months of the calendar year.
  • Provide access to multiple residential homes, recreation or commercial facilities.

How to Get Started

If you have a private road, culvert, pipe, or bridge that was damaged or destroyed following Tropical Storm Helene and you are located in an eligible county, please fill out the NC-PRB Interest Form

Due to the unmatched scale and scope of the damage in western North Carolina and the overwhelming number of reports, we are currently unable to provide individual status updates or timelines for repairs. 

Need Assistance?

If you need assistance with the form or have general questions about the NC Private Roads and Bridges Program, please contact ncemprb@ncdps.gov or call at 1-844-746-2326.

If you are a disaster survivor that needs resources, assistance, or guidance, please contact the NC Disaster Case Management Program at 1-844-746-2326 or visit http://www.ncdps.gov/helene/dcm

For media inquiries, please contact ncempio@ncdps.gov

Eligible Counties

Alexander County 
Alleghany County 
Ashe County 
Avery County 
Buncombe County 
Burke County 
Cabarrus County 
Caldwell County 
Catawba County 
Cherokee County  
Clay County 
Cleveland County 
Eastern Band of Cherokee Indians

Forsyth County 
Gaston County 
Graham County 
Haywood County 
Henderson County 
Iredell County 
Jackson County 
Lee County 
Lincoln County 
Macon County 
Madison County 
McDowell County 
Mecklenburg County 

Mitchell County 
Nash County 
Polk County 
Rowan County 
Rutherford County 
Stanly County 
Surry County 
Swain County 
Transylvania County 
Union County 
Watauga County 
Wilkes County 
Yadkin County 
Yancey County